Effective Date: 03-05-2025(Saturday)

At Aylu Foods (“we”, “our”, “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.aylufoods.com.

1. Information We Collect

When you interact with our website, we may collect the following information:

  • Personal Information: Name, phone number, email address, billing and shipping address

  • Payment Details: Processed via secure third-party payment gateways (we do not store your credit/debit card information)

  • Order Information: Items purchased, order history, transaction details

  • Website Usage Data: IP address, browser type, pages visited, time spent, referring site

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Send order confirmations, updates, and delivery tracking

  • Respond to your customer support requests

  • Improve website functionality and user experience

  • Comply with legal obligations and food safety standards (including FSSAI compliance)

3. Data Security

We use appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

  • SSL encryption is used on the website

  • Access to your data is restricted to authorized personnel only

4. Third-Party Sharing

We do not sell or rent your personal data. However, we may share limited information with:

  • Delivery partners (to ensure successful delivery)

  • Payment processors (for secure transactions)

  • Government or legal authorities if required by law

All such third parties are required to protect your data in accordance with applicable laws.

5. Cookies

Our website uses cookies and similar tracking tools to enhance user experience, personalize content, and analyze traffic.

You can choose to disable cookies via your browser settings, though it may limit functionality.

6. Your Rights

Under Indian law, you have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate or outdated information

  • Request deletion of your data (subject to legal and regulatory obligations)

  • Withdraw consent for marketing communications at any time

To exercise your rights, email us at developers@aylufoods.com

7. Data Retention

We retain your data only for as long as necessary for business, tax, or legal purposes. When no longer needed, your data will be securely deleted or anonymized.

8. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18 without parental or guardian consent.

9. Policy Updates

We may update this policy from time to time. All changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, contact us at:

📧 Email: info@aylufoods.com
📞 Phone: +91 9745306304
🏢 Address: Kattipara,Tamarassey P.O,Kerala, India